Identify your habitual responses to conflict and learn new options through the Thomas-Kilmann Conflict Mode Inventory (TKI).

Identify your own preferences to better understand and communicate what you need in group discussions.

Learn how to approach conflict constructively through “slow thought” situational analysis, applied self-awareness, and conscious response.

Learn how cognitive shortcuts limit perspective and opportunity and gain the strategies you need to mitigate these limitations in your own thinking.