Our ability to respond depends on our ability to think clearly, calmly, and critically. To do so, we need to be prepared to mitigate reactivity.

Reactivity is the result of how our brain and nervous system depend on cognitive shortcuts. These shortcuts influence what we think, how we interact, the decisions we make, and the actions we take. 

“Most of us feel like we have reasons for what we are doing. But in fact we do what we are doing largely because of reasons that we’re not necessarily completely aware of.” - Daniel Kahneman, Eugene Higgins Professor of Psychology Emeritus at Princeton and winner of the Nobel Prize in Economics

Take this course to learn when and how a cognitive shortcut becomes a problem and what you can do about it.