Conflict is a necessary part of professional discourse.

Disagreements arise because we need to bring our differences to the task at hand: differences in thought, expertise, life experience, style, strategy, sensitivity, perspective, identity, and more. To bridge these differences, we need to engage conflict effectively.

Taking a conflict mode assessment, in this case the Thomas-Kilmann Conflict Mode Inventory (TKI), is a useful step.

The Thomas-Kilmann Conflict Mode Inventory (TKI) is a simple but powerful tool for identifying your habitual reactions to conflict and identifying new approaches, strategies, and perspectives. This course provides context for the TKI and supports integration. 

Take this course to gain access to the TKI, its 11-page report, and resources for integrating these important insights.